The Aging Department is hiring a full-time Family Caregiver Support Program Assistant
Under limited supervision, serves as the Family Caregiver Support Program Assistant. This position will support the Family Caregiver Advocate in all program duties and responsibilities, including but not limited to identifying and responding to caregiver needs, linking caregivers to community resources and services, expanding successful services, and performing clerical duties. Primary functions of this position include budgeting, reviewing processing requests for reimbursement, verification of financial documentation, and reconciliation of data.
The Family Caregiver Support Program is a free service that connects unpaid caregivers with community resources and supports that best fit their needs. The ideal candidate possesses strong intrapersonal skills, and the ability to adapt to change, manage competing demands and assist on various projects as they come up. Must be able to attend relevant trainings, and keep up with current knowledge of the aging network and related programs through webinars, meetings, etc.
This position will fall under the direct supervision of the Family Caregiver Advocate. Additional duties consist of administrative tasks, to include, but not limited to, call-intake, eligibility screenings, completion of reimbursement forms, data entry, outreach, and occasional in-home visits.
This position has no supervisory responsibilities.
The qualifications for this position are:
Minimum and Additional Requirements:
High School Diploma or GED required, supplemented by vocational or technical training in administrative services or a related field; supplemented by one year of experience in customer service, administrative or clerical support, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
A background, experience and/or familiarity with budgeting, accounting, and/or financial reimbursement/reconciliation is required.
Requires effective communication, attention to detail, and ability to stay abreast of changes and updates to Federal and State regulations. Excellent oral, written, organization and public speaking skills are essential.
Must possess and maintain a valid South Carolina driver’s license.
Experience with case management and coordination, as well as data entry and analysis. Should be proficient in Microsoft Office, able to develop and maintain spreadsheets, and produce reports as requested.
Travel is required; some overnight travel may be necessary. Outreach events may require after-hours and weekend work.
The minimum to maximum salary range is $27,143 to $38,000, depending on experience. Excellent benefits package.
If you are interested in applying for this position, send a cover letter and resume to the Area Agency on Aging Director, Jordan Newman, at Jnewman@lowcountrycog.org.